- What am I paying for?
- You are paying for Studies. Each Study starts with one business question and one shopping scenario, then turns independent AI shopping journeys into a final analysis and improvement plan.
- What is the difference between Signal, Pattern, and Deep?
- Signal is for finding the clearest friction quickly. Pattern is for checking whether a finding keeps appearing. Deep is for questions that need broader coverage and a fuller synthesis of why shoppers buy, hesitate, or leave.
- How much Research Capacity does each Study use?
- A Signal Study uses 1 Research Capacity, a Pattern Study uses 2, and a Deep Study uses 4. Your monthly Research Capacity is shared across all Study types, so you can mix them based on the question.
- Can a Study include a multi-step shopping journey?
- Yes. A shopper can move across pages, compare options, read important details, and continue until there is enough information to make a decision. The Study is about the buying journey, not individual clicks or page views.
- Can I try SynMentis before subscribing?
- Yes. The Free plan includes one preview so you can see the workflow and the final analysis before choosing a paid plan.