Privacy Policy

  • 2023-10-31
  • Updated on 2024-05-12

Table of Contents

Privacy Policy

Effective Date: September 1, 2025

Introduction

Welcome to [SynMentis] (“us”, “we”, or “our”).

[SynMentis] operates https://synmentis.com (the “Service”).

This Privacy Policy explains how we collect, use, and safeguard information when you use our Service, which provides AI-powered solutions for cross-border e-commerce and global trade clients, including:

  • AI-generated articles for independent websites.
  • AI-powered social media copy.
  • User content analysis for business insights.
  • AI-generated visuals for e-commerce.

By using our Service, you agree to this Privacy Policy. If you interact with third-party services through our platform (such as payment providers or analytics tools), their privacy policies also apply.

Information We Collect

Email Address

When you register, we only require your email address (e.g., [email protected]) to create and manage your account.

Usage Data

We automatically collect data to improve our Service and optimize your experience, such as:

  • Tasks you create (e.g., article generation, content requests)
  • Interaction history (e.g., when you created a task, when results were delivered)

Use of Data

We use collected data to:

  • Provide, maintain, and improve our Service
  • Allow you to review and manage your own past tasks and results
  • Enhance product quality and user experience
  • Detect, prevent, and address technical or security issues

⚠️ We do not sell or share your email or usage data with third parties for marketing purposes.

We do not use cookies directly. However, third-party services we integrate with (such as Google Analytics and PayPal) may use cookies in accordance with their own privacy policies.

Third-Party Services

We use trusted third-party providers to operate our Service. These providers may process limited data as necessary for their functions. Please review their privacy policies:

Data Retention

  • Your email address is retained as long as your account is active.
  • Usage Data may be kept for analysis or improvement for a limited period, unless longer retention is required by law or security purposes.

Data Transfers

Your data may be transferred and stored in jurisdictions outside your country of residence. By using our Service, you consent to such transfers provided adequate safeguards are in place.

Security of Data

We use commercially reasonable technical and organizational measures to protect your data. However, no online service can be guaranteed to be 100% secure.

Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access, update, or delete your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise your rights, contact us at: [email protected].

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with Personal Data, please contact us to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.”

Contact Us

If you have questions about this Privacy Policy, please contact us: